Establishes and directs efforts of project work-team and related resources
Leads and manages the project implementation lifecycle to deliver multiple projects and initiatives
Delivers effective, accurate, and consistent communication to project teams, management, external clients, and vendors
Facilitates and leads project resources through the work breakdown process
Drives and coordinates cross-functional project team members from multiple disciplines
Maintains project documentation; ensures project documents are complete, current, and appropriately stored
Prepares and distributes project reports and communications
Act as the primary liaison and manage expectations of key sponsors and client executive staff
Troubleshoots project issues and escalates them to upper management when necessary
Leads lesson learned exercises and participates in root cause analysis discussions

7 years of project management experience required
5 years in a client facing role required
5 years in the financial services industry with card processing and payment solutions preferred
Large-scale conversion project leadership and card processing experience preferred
Client facing project leadership and card processing experience preferred.
Bachelor’s degree in related field and/or equivalent combination experience and education is required
PMP certification preferred

Senior Client Delivery Project Manager – Debit

Key skills