Branch Sales Manager

Role Overview

• The BSM is responsible for the effective operation and continued growth of their Branch with direction from the DDO.
• Communicate the Company’s vision and strategies to all team members.
• Establish and communicate division goals and objectives.
• Manage financial goals.
• Use analytics to assess ways to improve financial position.
• Review operational standing of assigned branch to identify areas of opportunity for increased profit margin.
• Provide training and guidance in all aspects of operations and sales leadership in conjunction with Division Director.
• Ensure the training of procedures outlining banking, collections, audits, and other company policies and standards are being met.
• Ensure compliance with federal, state, and local law, as well as guide assigned branch teams in conjunction with Operational Quality Specialists on identifying and mitigating compliance concerns.
• Conduct and train competitive market analysis and develop strategies to increase total market share and active customer accounts.
• Recognize, train, and develop skills and abilities of the branch team members in order to achieve objectives and provide effective leadership.
• Build strong relationships with current and prospective customers, in person, in the market, and over the phone.
• Monitor and measure customer satisfaction.
• Provide training and guidance in all aspects of operations, marketing, and customer experience.

Requirements

• High School Diploma or equivalent required; some college preferred.
• Two years of prior management experience preferred.
• Applicants must also have a working knowledge of P&L, sales, collections, and cost controlling measures.
• Management experience with exemplary results solving customer and operational issues, as well as successful P&L management.
• Ability to coach and develop others.
• Ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and products.
• Ability to develop and maintain business relationships at all levels of the organization, both internally and externally.
• Strong working knowledge of Microsoft Word and Excel is required.

Benefits

• Competitive Wages
• Health/Life Benefits
• Health Savings Account plus Employer Seed
• 401(k) Savings Plan with Company Match
• Paid Parental Leave
• Company Paid Holidays
• Paid Time Off including Volunteer Time
• Tuition Reimbursement
• Business Casual Environment
• Rewards & Recognition Program
• Employee Assistance Program
• Office in downtown Greenville that offers free parking, onsite gym, free snacks/drinks