Ensures daily store operations are performed in accordance with company policies and procedures
Trains and leads associates in areas of customer service, order management, purchasing, warehouse duties, office administration, truck management, and system processes
Coordinates delivery truck deliveries and maintenance
Acts as the contact person for various computer systems such as ASI, JDE, PC, etc.
Provides feedback to management regarding staff performance evaluations
Responsible for the overall operations with regards to freight, shrink, margins and overtime
Assures customer confidence is achieved on a consistent basis
Ensures associates follow standard safety procedures in order to be in compliance with safety program corporate standards