Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers
Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure
Reports sales closures monthly
Prospects for new business with an emphasis on Custom Builders and Residential Designers
Makes outside sales calls as needed and follows up on leads to grow and drive business
Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays
Ships customer examples as needed to drive sales
Plans and hosts showroom tours and small and large events for industry trade to drive customer sales
Attends outside trade events to develop industry relationships and build brand awareness
Requirements
Four-year degree in a related field, or four years of related experience, or a combination of a two-year degree with two years of related experience
Sales/Customer engagement/Customer service
Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking
Computer skills MS Office, MS Word, Excel, and PowerPoint Customer management tools a plus
Excellent oral, written, listening, and interpersonal communication skills necessary to effectively interact with customers, team members, management, and other internal and external customers