Provides interior design advice and product expertise, facilitates tile and stone selection, and project development/support, ensuring the completion of selection/sales for all customers.
Logs all client showroom visits, contact information, and detailed customer preference and selection notes in CMT.
Effectively communicates with customers and internal team members to follow the lead and ensure tracking/follow-up and sales closure.
Reports sales closures monthly.
Prospects for new business with an emphasis on Custom Builders and Residential Designers.
Makes outside sales calls as needed and follows up on leads to grow and drive business.
Maintains showroom samples and merchandising, including ordering, receiving, and maintaining models and displays.
Ships customer examples as needed to drive sales.
Plans and hosts showroom tours and small and large events for industry trade to drive customer sales.
Attends outside trade events to develop industry relationships and build brand awareness.

A four-year degree in a related field, four years of related experience, or a combination of a two-year degree with two years of related experience
Sales/Customer engagement/Customer service
Design/sketching/reading blueprints/Auto-CAD a plus/color coordination/interior design trends/customer buying habits/creative thinking
Computer skills MS Office, MS Word, Excel, and PowerPoint
Customer management tools a plus.
Excellent oral, written, listening, and interpersonal communication skills

Showroom Sales Specialist – PT

Key skills