Inside Sales Representative

Role Overview

• Initiate outbound calls to Optometrists and Ophthalmologists to deliver effective discussions about presbyopia and related clinical information.
• Deliver key insights/clinical information to physician offices by liaising with receptionists, office-managers and other office staff to get to the Eye Care Physician.
• Over-Achieve on key productivity, development, and learning objectives.
• Engage targeted ECP and office staff with clinical information and services provided in compliance with LENZ Therapeutics’ policies.
• Ensure all calls/activities are entered into CRM system at time of discussion.
• Receive inbound calls if needed during operating hours.
• Continuous self-learning of the presbyopia market including new developments and updates.

Requirements

• Four-year College Degree
• Preferred
• Eye Care Experience – Strongly Preferred
• Minimum 1 to 3 years inside team experience, B2B territory management/account management experience, field team experience
• Preferred
• Inside Pharmaceutical, Device, or MedTech team experience
• Preferred
• Ability to understand and convey accurate complex information to Optometrists and Ophthalmologists, in an educated, articulate, and professional manner
• Experience developing and maintaining customer relationships
• Experience maintaining accurate records of all call activities
• Proven ability to consistently meet/exceed defined territory goals
• Ability to accept and quickly apply coaching and feedback to improve individual performance and customer experience
• High work ethic, reliable and punctual in reporting for scheduled work
• Plan and organize Territory to meet required call targets
• Make presentations (Details)
• Keep current with industry knowledge
• Advance listening, problem-solving and decision-making skills
• Excellent verbal and written communication skills
• Ability to effectively manage multiple tasks across multiple systems
• Ability to be flexible as needed to meet the fluctuating business needs
• Private, quiet, dedicated workspace required
• Maintain and update current and prospective target Healthcare professional profiles
• Maintain a professional image for Client
• Participate in all required training and team meetings
• Make complete, accurate and timely submission of all time-keeping, Details, call activity, within the approved CRM
• Compliance with the Approved Program, and proper use of Approved Materials and Program Budgets
• Participate or coordinate virtual and live lunch & learns, dinner programs, weekend events, as appropriate
• Have appropriate interaction with co-program partners or counterparts
• Ability to collaborate
• Experience with Salesforce, Veeva preferred
• Demonstrated ability to manage and develop an assigned territory with minimal supervision

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Professional development opportunities