Oversee all aspects of operational partner relationships within the Absence team
Establish and maintain accountability by tracking partner-identified action items
Act as the Voice of the Partner with Product and Engineering teams
Develop data-driven narratives that translate operational metrics into strategic insights

Bachelor’s degree required, preferably in Business, Operations, or a related field; MBA or advanced degree preferred
7+ years of experience in operations, partner management, or service delivery roles within high-volume, regulated or customer-facing environments
5+ years of proven experience leading teams
Exceptional executive communication, governance, and stakeholder-management skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Comprehensive programs for global mental health, well-being, work-life, and heath navigation needs
Expert leave solutions designed for compliance, clarity and care

Director of Partner Operations – Absence

Key skills