Set the long-term vision and strategy for Reputation, translating frameworks into shipped, customer-validated systems. Establish a clear transition from current-state systems to the future architecture.
Own and deliver multi-quarter initiatives that materially improve user confidence and business outcomes, balancing experimentation with operational rigor.
Define and track success metrics linking reputation improvements to marketplace and business outcomes.
Lead and develop a team of Product Managers, setting a high bar for strategy, product craftsmanship, and ownership. Create clarity of decision rights across the reputation domain and serve as the senior product voice with executive stakeholders, distilling critical decisions upward and translating direction back to teams.
Oversee rollout and adoption so freelancers and clients clearly understand and trust reputation signals.

12+ years of product management experience, including senior leadership roles owning complex, platform-level systems.
Deep experience with reputation, trust, identity, ranking, or signal-based systems in large-scale marketplaces or platforms.
Proven ability to lead transformational product initiatives from strategy through measurable impact.
Strong cross-functional leadership and comfort operating in ambiguity.
Builder mindset with strong product judgment and systems thinking.

Senior Director of Product, Reputation

Key skills