Associate Director – Client Delivery

Role Overview

• Lead end‑to‑end regulatory reporting and risk transformation engagements for global banking and financial services clients.
• Advise clients on regulatory expectations, supervisory priorities, and industry best practices across multiple jurisdictions.
• Design, implement, and enhance regulatory reporting frameworks, controls, governance models, and operating models.
• Drive initiatives across ERM, ORM, and Operational Resilience, including: Risk taxonomy, RCSA, KRI, and loss event frameworks, Scenario analysis and stress testing, Business continuity management (BCM), disaster recovery (DR), and resilience testing, Impact tolerance, important business services, and mapping (people, processes, technology, third parties).
• Support regulatory exams, issue remediation, and interaction with regulators.
• Act as a trusted advisor to C‑suite and senior risk, finance, and compliance leaders.
• Lead, mentor, and develop consulting teams across geographies.
• Contribute to practice growth through solution development, thought leadership, and innovation.
• Partner with sales and leadership teams to support proposals, client pitches, and account expansion.
• Build and maintain strong relationships with key client stakeholders and internal partners.
• Ensure high standards of delivery quality, independence, and risk management consistent with professional services firm requirements.
• Oversee engagement economics, resource planning, and delivery timelines.

Requirements

• Minimum 10 years of relevant experience in consulting, advisory, or audit within the banking and financial services sector.
• Prior experience at a Big‑4 audit or consulting firm is strongly preferred.
• Demonstrated experience leading large‑scale regulatory or risk transformation programs.
• Proven exposure to global regulatory regimes (e.g., US, UK, EU, APAC) and cross‑border client engagements.
• Strong knowledge of regulatory reporting and risk management frameworks applicable to banks and financial institutions.
• Deep expertise in: Enterprise Risk Management (ERM), Operational Risk Management (ORM), Operational Resilience (including regulatory expectations and industry standards)
• Understanding of data, controls, and technology enablement for regulatory reporting and risk.
• Minimum of bachelor's degree, and Masters’ degree preferred.
• Relevant professional certifications such as: CPA / CA, CIA (Certified Internal Auditor), CRISC, CISA, or similar risk and controls certifications, FRM (Financial Risk Manager), PRM (Professional Risk Manager).

Benefits

• For more information on benefits and what we offer please visit us at https://www.exlservice.com/us-careers-and-benefits