Patient Access Specialist

Role Overview

• Performing admitting duties for all patients admitted for services at the hospital
• Assigning accurate MRNs
• Completing medical necessity / compliance checks
• Providing proper patient instructions
• Collecting insurance information
• Receiving, and processing physician orders
• Utilizing an overlay tool while providing excellent customer service
• Operating telephone switchboard to relay calls
• Adhering to policies and providing excellent customer service in interactions
• Ensuring accounts are corrected using quality auditing and reporting systems
• Conducting audits of accounts and assuring forms are completed accurately and timely
• Pre-registering patient accounts prior to patient visits

Requirements

• 1+ years of customer service experience
• High School Diploma/GED
• Required Certifications: CRCR Required within 9 months of hire (Company Paid)

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement