Responsible for delivering complex programs that support the overall enterprise strategic goals
Provides oversight and program management leadership to cross-functional teams
Plans and deliveries on program activities, that often include a portfolio of concurrent projects
Interfaces with all areas affected by the program including end users, business stakeholders, support functions, technology teams, and vendors
Ensures adherence to quality standards and established policies and processes
Maintains awareness and management responsibility for collective program activities
Manages the intake, planning, business readiness, and execution of assigned program level initiatives
Leads and influences cross functional teams to effectively deliver program objectives
Presents program summaries to executive/senior leadership regarding program status and overall readiness status

Bachelor’s degree in a business-related field, or equivalent education and related training
12+ years of experience in full-time consulting, project management or process improvement related roles
Advanced understanding of large-scale transformation program management framework
Advanced understanding of process improvement methodologies (e.g., Six Sigma)
Experience with Waterfall and Agile project management methodologies
Sound working knowledge of holistic banking/investment platforms, products, services, operations, finance and systems
Strong organizational skills and attention to detail
Strong communication skills, both written and verbal
Ability and willingness to learn and adapt as the needs of the job change
Demonstrated proficiency in computer applications, such as Microsoft Office software products
Ability to travel as needed, occasionally overnight

Change Delivery Manager

Key skills