Sales Enablement: Act as the operational right hand for Sales Executives, managing quotes, pricing, and account updates to keep the sales cycle moving.
Proactively identify expansion opportunities and suggest additional capacity or services that add tangible value to the customer’s infrastructure.
Coordinate server provisioning, migrations, and upgrades by working closely with internal technical teams to ensure perfect execution.
Track all deployments from start to finish, ensuring internal systems (CRM, tickets) stay accurate and customers are notified of completion.
Configure billing plans (hourly, monthly, or annual) and serve as the first point of contact for invoice queries or plan adjustments.
Handle account maintenance, including credits and cancellations, ensuring all changes follow company guidelines and maintain data integrity.
Operate as a central figure in our "POD" model, collaborating daily with Sales, Solution Architects, and Ops to streamline the customer journey.
Follow established processes while contributing fresh ideas to help us scale more efficiently.
Actively build your knowledge of cloud infrastructure, baremetal, and global networking services.

Effective Communicator: You are comfortable engaging with customers and can translate internal operations into clear, professional updates.
Meticulous Organizer: You have an eye for detail and a structured approach to work. You take pride in keeping systems accurate and ensuring no task is left unfinished.
Growth Mindset: You are genuinely curious about the "how" behind technology. You are eager to dive into the technical and operational nuances of cloud infrastructure.
Adaptable: You thrive in fast-paced, global environments. You can manage multiple priorities without losing your focus or your sense of humor.
A background in Customer Success, Account Management, or Sales Support is a major advantage.
Tech Industry Exposure: Previous experience at a cloud, hosting, or SaaS company will help you get up to speed quickly.
Tool Proficiency: Experience navigating CRMs (like Salesforce or HubSpot), ticketing systems, or complex billing platforms.
Technical Foundations: A basic understanding of how servers, cloud environments, or networking work (though we are happy to train the right person).

401K Matching & Health Insurance Day 1
Flexible working environments with the ability to do your job from anywhere
Birthday Leave
Generous study and training allowance + 5 days paid study leave
Creative, fun, and contemporary workspaces
Motivated team of industry experts and new talent
Celebrated success with ‘Legend’ and ‘Kudos’ Awards
Health and wellness program
Opportunities for career growth and potential for global intra-company transfers for interested candidates

Account Manager, Compute

Key skills