Collaborate cross-functionally: work closely with Product and RevOps
Transform the team’s posture: shift from a “renewal management” mindset to a strategic partnership expansion mindset
Embed AI into processes
Requirements
SaaS veteran: 10+ years of B2B SaaS experience, ideally serving IT/technical customers
Leader of leaders: 3+ years managing managers, with a proven ability to scale through others
AI-forward thinker: comfortable with automation, with a clear vision for how AI can make a go-to-market team more efficient and effective, and experience experimenting with AI tools in a professional setting
Scale specialist: experience in (or contribution to building) an environment with $100M+ ARR
Direct and execution-oriented: not limited to “setting direction”—stays close to the field to ensure rigor, discipline, and performance