Own and optimize People Operations across the full employee lifecycle, from onboarding through offboarding, ensuring scalable, compliant, and people-centered processes.
Implement AI in order to optimize processes and improve the manager and employee experience.
Ensure compliance with all employment requirements, including employment documentation and state-by-state regulations, while proactively mitigating risk as the company scales.
Shape a thoughtful People communications strategy that supports engagement, transparency, and connection, reinforcing Wheel’s culture and values across the employee experience.
Lead performance management frameworks and processes
goal setting, reviews, feedback, and development planning
to ensure consistency that empowers managers and employees.
Establish a culture of continuous learning and development through proactive feedback and goal-setting.
Oversee People systems and tools (including HRIS and Ashby), as well as employee compensation and benefits programs, ensuring accuracy, efficiency, and a strong employee experience.
Create and scale innovative engagement programs that support connection, belonging, and performance in a remote-first environment.

5-7+ years of People Operations experience, including 3-5+ years in HR Business Partner roles.
A bachelor's degree in Human Resources, Business, Operations, or a related field.
Experience in Healthcare or digital health highly desirable.

Director, People Operations

Key skills