Provide ongoing account support to existing customers as assigned by the sales team.
Communicate promotions, product updates, and unique offers to new and existing customers.
Proactively notify customers of delivery delays, order changes, or service issues and coordinate resolutions.
Find new sales leads and support the development of sales plans and pricing strategies.
Prepare sales reports, customer updates, and performance summaries for sales management.
Document sales processes, best practices, and account activities to support team efficiency and consistency.
Analyze and support partner and product portfolio profitability to help optimize productivity and performance within assigned accounts.
Travel up to 30% as needed to support customers, sales initiatives, training, and team meetings.

Bachelor’s Degree in Business or Sales and Marketing, sales related field is desired.
Previous experience in a sales or account management environment is preferred.
Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Basic reporting and data analysis tools to support sales performance tracking.
Exceptional interpersonal and negotiation skills.
Ability to collaborate effectively with cross-functional sales teams.
Strong organizational and time-management skills in a demanding environment.

Junior Account Manager

Key skills