Key skills
AILeadershipCommunication
About this role
Role Overview
- Serve as the portfolio-level strategic partner to Program Directors, driving alignment, accountability, and operational consistency across programs
- Build and maintain shared academic operating systems and governance frameworks that reduce silos
- Monitor portfolio-level enrollment, retention, faculty capacity, and instructional quality indicators
- Identify cross-program risks and resolve structural bottlenecks
- Support responsible program scaling, new program launches, and integration of redesigned or newly acquired programs
- Define and advance Campus’s teaching and learning philosophy, ensuring it is clearly articulated and consistently executed
- Align curriculum design, instructional execution, and assessment data with institutional standards
- Oversee structured program reviews, annual assessment cycles, and documentation of continuous improvement
- Partner with institutional data teams to strengthen dashboarding and reporting across programs
- Provide structured support to Program Directors in faculty hiring, evaluation, performance management, and instructional quality improvement
- Partner with learning science and product teams to deploy innovative learning technologies and AI tools that enhance instructional effectiveness
Requirements
- Master’s degree
- 8–12+ years of progressive leadership experience in higher education or academic program operations
- Experience overseeing multiple academic programs or an academic portfolio
- Demonstrated experience directly managing faculty, including hiring, evaluation, and performance development
- Strong background in program assessment, academic review cycles, and continuous improvement processes
- Demonstrated understanding of instructional quality, pedagogical approaches, and student learning outcomes
- Experience operating in technology-enabled or online education environments
- Strong cross-functional and executive communication skills
Benefits
- Medical, dental, and vision insurance
- 401(k) match
- Fertility benefits via Carrot
- Flexible Time Away + paid holidays
- In-office lunches for our NY Office (did we mention, we’re dog friendly? 🐶)
- Hybrid work schedule (Mon & Fri remote; Tues-Thurs in-office)
- Social events
- happy hours, birthday celebrations, holiday parties, & more!
- Opportunity to make an impact – you’ll be an integral player in bringing our vision to life