Lead the global B2B branded merchandise program, developing best in class products that support Warner Bros.’s portfolio of entertainment and sports brands
Execute merchandise orders by ideating concepts, sourcing items, securing pricing, and selecting products through preferred vendors
Manage order placement, fulfillment tracking, troubleshooting, and delivery to internal clients and key stakeholders
Maintain detailed project tracking documents to ensure visibility and execution of all merchandise initiatives
Manage creative development workflows, including writing creative briefs, scheduling, budgeting, and timeline management
Lead multiple weekly internal and external status meetings to review project progress, updates, and production details
Oversee complicated shipments of products around the world, ensuring all logistical details are reviewed carefully and process is maintained to ensure delivery and accuracy
Maintain inventory across multiple warehouses and onsite merchandise closets
Monitor product levels, analyze reorder trends, and recommend replenishment in coordination with the Senior Director
Ensure accurate organization, stocking, and documentation of all goods
Prepare and present merchandise options to internal clients, offering a range of solutions across multiple price points
Serve as a daily point of contact for external vendors and internal teams, ensuring seamless coordination, accuracy, and on-time delivery
Process and approve invoices while ensuring correct authorization and budget coding
Maintain the merchandise budget tracking sheet; submit invoices and internal chargebacks as needed
Support annual budget planning, monitor monthly spending, and track program performance
Oversee the Global WB Employee Merchandise Store and WB B2B Storefront
Track store engagement, plan product refreshes, troubleshoot issues, and respond to user inquiries
Requirements
7+ years of experience in a management role
Experience with promotional products or branded merchandise strongly preferred
Extremely detail oriented with strong organizational skills
Ability to adapt within a fast paced, evolving environment while driving tasks to completion
Strong ability to manage timelines and deliver under tight deadlines with accuracy
Confident decision making skills with the ability to prioritize in a deadline-driven setting
Excellent oral, written, and interpersonal communication abilities
Self motivated, collaborative, and able to work independently when needed
Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
Ability to perform additional related duties as assigned