Manager, Corporate Relations – Branded Merchandise

Role Overview

• Lead the global B2B branded merchandise program, developing best in class products that support Warner Bros.’s portfolio of entertainment and sports brands
• Execute merchandise orders by ideating concepts, sourcing items, securing pricing, and selecting products through preferred vendors
• Manage order placement, fulfillment tracking, troubleshooting, and delivery to internal clients and key stakeholders
• Maintain detailed project tracking documents to ensure visibility and execution of all merchandise initiatives
• Manage creative development workflows, including writing creative briefs, scheduling, budgeting, and timeline management
• Lead multiple weekly internal and external status meetings to review project progress, updates, and production details
• Oversee complicated shipments of products around the world, ensuring all logistical details are reviewed carefully and process is maintained to ensure delivery and accuracy
• Maintain inventory across multiple warehouses and onsite merchandise closets
• Monitor product levels, analyze reorder trends, and recommend replenishment in coordination with the Senior Director
• Ensure accurate organization, stocking, and documentation of all goods
• Prepare and present merchandise options to internal clients, offering a range of solutions across multiple price points
• Serve as a daily point of contact for external vendors and internal teams, ensuring seamless coordination, accuracy, and on-time delivery
• Process and approve invoices while ensuring correct authorization and budget coding
• Maintain the merchandise budget tracking sheet; submit invoices and internal chargebacks as needed
• Support annual budget planning, monitor monthly spending, and track program performance
• Oversee the Global WB Employee Merchandise Store and WB B2B Storefront
• Track store engagement, plan product refreshes, troubleshoot issues, and respond to user inquiries

Requirements

• 7+ years of experience in a management role
• Experience with promotional products or branded merchandise strongly preferred
• Extremely detail oriented with strong organizational skills
• Ability to adapt within a fast paced, evolving environment while driving tasks to completion
• Strong ability to manage timelines and deliver under tight deadlines with accuracy
• Confident decision making skills with the ability to prioritize in a deadline-driven setting
• Excellent oral, written, and interpersonal communication abilities
• Self motivated, collaborative, and able to work independently when needed
• Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook
• Ability to perform additional related duties as assigned

Benefits

• health insurance coverage
• employee wellness program
• life and disability insurance
• retirement savings plan
• paid holidays and sick time
• vacation