Lead a team of 8-10 Service Specialists responsible for day and night route management while ensuring service excellence and compliance with applicable regulations / laws
Take an active role in hiring, assessing, and developing associates to become the next leaders at Ecolab while emphasizing on customer retention, growing existing accounts & maintaining a high level of customer satisfaction
Ensure your team of service specialists achieves their financial and service delivery goals
Pursue sales and new business opportunities
Coordinate initial services and maintain inventory and perform QA visits
Build and maintain customer relationships within the market
Be a champion of safety and ensure your team upholds strong safety practices and values
Requirements
High School diploma or equivalent
3 years of field support or service-related industry experience
Position requires the ability to work overnight shifts as needed
Position requires the ability to obtain required pest certification and/or business licensing pursuant to state/local law
Position requires a current and valid Driver’s License
Ecolab conducts a background check on all candidates who receive a job offer
Due to federal contract requirements, this Pest Elimination position requires a drug test including THC for all candidates who receive a job offer
Bachelor’s Degree preferred
3 years supervisory or team leadership experience in a field support or service-related industry
Proven record of meeting customer needs, quality service delivery and meeting business objectives
Exceptional communication and organization skills with aptitude to implement change initiatives
Good decision-making and problem-solving skills when handling challenging situations in a fast-paced environment
Prior experience in value added sales and/or new account generation
Prior budget and P&L responsibilities
Bi-lingual – English and Spanish
Benefits
Starting Day 1 access to our comprehensive benefits package including medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement, paid parental leave, select discounted childcare resources and more!
Receive a company service vehicle for business use
Access to best-in-class resources, tools, and technology
Grow your income as you drive district profitability
Thrive in a company that values a culture of safety