Oversee thorough operations-based training of in-house dining room leaders in accordance with standards set by Director of Training & Development and Dining Room Manager Training Guide.
Ensure in-house dining room leaders receive proper concept-specific service training via attendance of hourly training sessions during opening in accordance with standards set by Director of Culture.
Assist with on-site or remote interviewing of potential hourly new hire employees and upkeep of New Hire Tracker spreadsheet.
Implement systems and procedures related to operating programs such as Open Table, 7 Shifts, Toast, Margin Edge, Paylocity, etc.
Act as a liaison between Development Director / Project Manager and in-house leadership for all construction & facilities-based needs.
Act as point-of-contact for permitting, licensing, and compliance needs with guidance from IRHG Home Office teams, ensuring appropriate posting of necessary signage in conjunction with state laws.
Work in conjunction with Director of Culture and applicable Culinary and Directors to ensure collaboration between in-house kitchen and dining room leaders by assisting with scheduling of weekly manager meetings.
Provide real-time coaching and support to management teams during and after all opening week events including Friends and Family services and Grand Opening.
Remain on-site for a defined transition period to ensure smooth handoff to permanent leadership.
Support post-opening evaluations and follow-ups, identifying opportunities for continued training or operational improvement.
Maintain documentation and debrief with executive leadership to refine future opening processes.
Requirements
Minimum 2 years of full-service restaurant General Manager experience
At least 2 years of experience in restaurant openings or pre-opening project leadership
Strong leadership, communication, and cross-functional coordination skills
Deep knowledge of restaurant operations, from service and hospitality to labor and inventory systems
Ability to travel extensively (approximately 75% annually) and remain on-site for multi-week periods
Highly organized and adaptable with a proactive problem-solving mindset
Comfortable working in dynamic, high-pressure environments with multiple moving parts
Proficient in POS systems, Google Suite, and operational planning tools
Embodies The Indigo Road’s values of respect, integrity, and hospitality
Flexible to work nights, weekends, and holidays when necessary, based on business and staffing needs.
Benefits
Competitive Compensation: Competitive base pay, performance-based bonuses (paid quarterly), and PTO benefits after 90 days.
Health & Wellness : Comprehensive health insurance coverage, including medical, dental, vision, and more.
Financial Planning : Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
Home Loan Program : We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
Employee Discounts: Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
Family Time : Benefit from 4 weeks of PTO for maternity/paternity leave.