Sales Development Manager

Role Overview

• The Manager, Sales Development, role holds an important leadership position at the top of the sales funnel for the entire company.
• The ideal candidate will be responsible for driving the success of our outbound sales efforts, managing and mentoring a team of SDRs, and collaborating with other departments to achieve company revenue goals.
• They will set team activity goals, motivate and develop team members, and work closely with the entire sales organization.
• Strategy and Process Design effective outbound strategies, including multi-channel approaches (email, phone, LinkedIn, etc.), and optimize these efforts based on performance data.
• Implement and continuously refine processes, tools, and workflows that increase SDR efficiency and effectiveness.
• Conduct high level and value added conversations with C level and senior executives in prospect / customer accounts.
• Develop and implement best practices for prospecting, lead qualification, and follow-up that align with the company’s messaging and target Ideal Customer Profile (ICP) and Personas.
• Own, drive, and accurately forecast activity and pipeline creation efforts.
• Recruit, train, and develop SDR talent, creating career growth opportunities within the team.
• Lead, and mentor a high-performing SDR team, fostering a culture of innovation.
• Conduct regular performance evaluations and implement improvement plans as needed.
• Collaborate with marketing, sales, enablement, operations teams to ensure alignment of growth strategies and initiatives.
• Utilize data and analytics to monitor the performance of outreach initiatives, identify trends, and optimize prospecting in real-time.

Requirements

• Bachelor’s degree or equivalent from 4 year university/college or comparable work experience.
• 4+ years of Sales Development experience with 2+ years of sales development management, or other applicable tech sales leadership experience.
• Top performer in SaaS, enterprise software sales.
• Passionate about coaching and developing people.
• Excellent writing, communication and presentation skills.
• Sales methodology training.
• Experience working with sales automation tools, e.g. SalesForce, Outreach, LinkedIn SalesNav, 6Sense, Gong, etc. strongly preferred.
• Strong ability to learn quickly, represent concepts and summarize complex ideas with a sense of how SDRs think, operate, and absorb training.
• You're driven, no one needs to push you to excel, it's just who you are. You take the lead in getting things done.

Benefits

• Paid Time Off: Flexible PTO for salary paid employees
• Hourly employees accrue PTO based on tenure & receive 5 sick days annually. Sick days are available day 1. PTO accrues on a per paycheck basis.
• 10 company paid holidays plus 4 “Extended Company Holidays,” which are additional paid days off for the company.
• Multiple medical and dental plan options, plus 100% company paid vision coverage
• 401k available through Fidelity
• Paid Parental Leave for all eligible employees as of day 1 of employment
• Employer paid short and long term disability and life insurance
• Critical Illness, Accident & Hospital Indemnity insurance
• Employee Assistance Program (EAP)
• Access to a wide variety of perks and wellbeing apps:
• PerkSpot: Employee discount program
• Wellhub (Gym Pass): Access to virtual wellbeing apps, coaching, and gym memberships
• Carrot Fertility: Support for fertility, family planning, maternity, parenting, and hormonal health
• Omada: Virtual prevention and physical therapy program
• Ladder: Supplemental life insurance
• SoFi: Financial wellbeing platform with 1:1 advice
• Fetch: Pet insurance discount program
• Spring Health for Guardian: Virtual mental health support
• XP Health for Guardian: Virtual eyewear platform
• Rate.com: Mortgage services discount program