Own the enterprise collaboration and connectivity strategy, roadmap, and service catalogue, ensuring alignment with Canada Life’s End User Strategy and business priorities.
Act as product owner for collaboration platforms and services, driving value‑based prioritization and continuous improvement.
Lead the evolution of workplace collaboration experiences, ensuring scalability, resilience, and employee‑centric design.
Lead, mentor, and develop a high‑performing team with a strong product‑management mindset.
Oversee core collaboration and connectivity services, including: Microsoft 365 collaboration and messaging platforms Workplace conferencing, meeting room technologies and digital signage capabilities Voice and messaging Workplace connectivity ensuring availability for end user services.
Ensure services meet high standards for availability, security, performance, and adoption.
Partner with operational service providers to ensure effective day‑to‑day delivery and continuous optimization.
Ensure collaboration and connectivity services meet risk, compliance, audit, and security requirements.
Champion change management and adoption, ensuring employees realize the full value of collaboration investments.
Track service performance, user experience, and business outcomes using meaningful metrics.

8+ years of progressive experience in end‑user technology, collaboration platforms, or digital workplace services, including senior leadership roles.
Proven experience leading large‑scale enterprise collaboration and connectivity platforms.
Demonstrated success delivering technology services using a service‑as‑a‑product approach.
Strong knowledge of Microsoft 365 and associated network services.
Experience with enterprise voice, meeting room technologies.
Ability to balance strategy, architecture, security, and operational excellence.
Strong executive presence and stakeholder management skills.
Ability to operate effectively in large, complex environments with multiple partners and in a federated model.
A collaborative, inclusive leader who motivates teams and drives results.

Career Development : Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.
Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.
Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.
Financial Security: Company-matching pension plan, share ownership program and additional investment options.
Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
Emphasis on Community : We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Director – Collaboration & Workplace Connectivity

Key skills