Key skills
AnalyticsSaaSProduct ManagementCommunicationCustomer SuccessSales
About this role
Role Overview
- Assist with improving workflows, documentation, and internal processes across the Product organization
- Support coordination of product launches and internal enablement activities
- Help maintain and organize product documentation and knowledge resources
- Support tracking and reporting on product metrics and operational KPIs
- Help analyze feedback from customers and internal stakeholders to identify trends and opportunities
- Assist with building dashboards and reports to support product decision-making
- Partner with Product Managers, Engineering, Customer Success, and Sales teams to support key initiatives
- Help coordinate meetings, communications, and updates across teams
- Assist with research and operational projects that improve team efficiency and alignment
Requirements
- Pursuing a degree in Business, Operations, Product Management, Analytics, or a related field
- Strong organizational and project coordination skills
- Experience with Microsoft Office and/or Google Workspace
- Analytical mindset and attention to detail
- Strong written and verbal communication skills
- Interest in Product, Operations, and the SaaS industry
- Ability to work collaboratively in a global, cross-functional environment
Benefits
- Voluntary healthcare coverage
- Paid time off
- 401k plan with 100% vested company contributions
- Flexible paid time off
- Generous caregiver and parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage