FreshworksRemote
Account Manager – Mid Market
United States
Full Time
9 hours ago
$127,800 - $183,655 USD
Key skills
ITSMSaaSCRMCollaborationPresentation SkillsAccount ManagementSales
About this role
Role Overview
- Grow key accounts through upsell, cross-sell, and renewals
- Build trust with executives by addressing critical challenges
- Lead complex sales cycles end-to-end
- Champion collaboration across teams
- Build a strong pipeline with accurate forecasting
Requirements
- 5+ years of experience in SaaS or solution-based sales, account management, or customer-facing roles
- Consultative sales approach
- Successful track record growing and on-boarding clients
- Excellent presentation skills
- Strong analytical thinker
- Exposure to CRM, EX, CX, or ITSM solutions is a plus
Tech Stack
- ITSM
Benefits
- Dental, medical, vision, disability and life insurances
- Equity + ESPP
- Flexible PTO
- Flexible spending
- Commuter benefits
- Wellness benefits
- Adoption and parental leave benefits