Account Executive II

Role Overview

• Responsible for assigned projects or defined workstreams from kick-off through delivery, managing timelines, milestones, and dependencies with minimal oversight.
• Identify and proactively communicate timeline risks, changes, or resource constraints to the account lead; propose solutions and trade-offs as needed.
• Ensure all deliverables meet quality standards and client specifications before internal sign-off and client share.
• Build and maintain project plans, status trackers, and timeline documentation; present status updates to internal teams and clients with confidence.
• Serve as the main internal contact for assigned projects, responding to client requests, clarifying scope, and communicating progress.
• Actively participate in client meetings with guidance from account leadership, own assigned areas of the agenda, capture action items, and drive follow-up accountability.
• Handle minor to moderate client requests independently (timeline clarifications, document revisions, logistical coordination); escalate strategic or scope-change requests to account leads.
• Begin to draft and send client communications (status updates, meeting minutes, deliverable transmittals) in a professional, timely manner with account lead and shared-service inputs.
• Manage internal communication across teams (creative, editorial, scientific, digital, PM) to ensure alignment, quality, and timeline adherence.
• Coordinate cross-functional team meetings to drive work forward; prepare agendas, capture decisions, and track action item completion.
• Support budget tracking when asked and contribute to cost estimates, forecasts, and resource planning for assigned projects.
• Contribute to scope development with guidance from senior team members.
• Identify process improvements or efficiencies in project execution and suggest them to account leadership.
• Develop deeper knowledge of client brands, strategic objectives, and therapy areas to anticipate needs and offer proactive solutions.

Requirements

• Bachelor's degree in communications, marketing, life sciences, business, or related field; or equivalent professional experience.
• 24 years of account service, project coordination, or client-facing experience in marketing, medical communications, healthcare, or related field.
• Demonstrated ability to manage multiple projects and stakeholders simultaneously while meeting deadlines.
• Strong organizational, written, and verbal communication skills; ability to communicate with confidence to internal teams and clients.
• Proficiency in Microsoft Office (PowerPoint, Excel, Word) and project management or collaboration tools (e.g., Teams, Zoom)
• Growing understanding of healthcare/medical communications and regulatory or compliance considerations.
• Ability to work independently and take ownership while also asking for guidance when needed.

Benefits

• Equal employment opportunities
• Prohibits discrimination and harassment