User Experience Researcher

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. They are seeking a User Experience Researcher to lead generative and evaluative research, partnering with various teams to influence product and platform design decisions. The role involves communicating research insights and developing research practices across the organization.

Responsibilities:

• Report to a Senior Research Manager and lead generative and evaluative research to help improve our products and platforms
• Partner with teams such as product management, design, marketing, data science, and engineering to influence product and platform design decisions and direction
• Collaborate with other research specialities to bring depth to your insights
• Communicate research insights in credible, creative ways to help teams understand the needs of our customers
• Provide craft thought leadership and help develop our research practices across client

Requirements:

• 7+ years hands-on experience designing and conducting user research. We expect to hear stories of how your research influenced product or platform roadmaps, informed design decisions and elevated the role of research in your organization
• Identifiable speciality in qualitative (and some quantitative) research methods and tools. We value your ability to be creative when thinking about the problems you and your research team are trying to solve
• Expertise in data analysis and insights generation. We will look for engaging techniques for sharing informed, research-based opinions that scale insights across programs
• End-to-end qualitative research execution: Ability to independently scope, design, run, and synthesize studies (interviews, concept testing, usability, exploratory work) with minimal oversight
• SaaS / productivity or enterprise workflow research experience: Experience working on complex tools used in professional environments (e.g., collaboration tools, documentation platforms, AI-assisted workflows, enterprise SaaS)
• Insight synthesis + stakeholder-ready deliverables: Strong ability to translate findings into clear, decision-oriented outputs (frameworks, narratives, opportunity areas, recommendations) that teams can act on quickly
• Strong autonomy + ownership: Contractor should be able to operate with light direction, manage their own timeline, and move work forward proactively
• Clear, pragmatic communication: Able to work cross-functionally with PM, design, and data partners and communicate findings in a crisp, low-friction way
• Comfort in ambiguity / fast-moving environments: Ability to step into partially defined problem spaces and help clarify direction without needing heavy structure
• Bachelor's Degree or equivalent experience