Develop and maintain dealer client relationships with key auto dealer personnel
Support dealer clients by uncovering and solving needs through Integrated Relationship Management (IRM)
Build and maintain strong dealer relationships by presenting the company’s value promise
Exceed monthly and quarterly volume, quality, and efficiency objectives set by management
Be well versed in DRS natural fit IRM partners and deliver Truist solutions to dealer clients
Responsible for making quality sales calls to existing dealer clients
Utilize salesforce.com to document dealer visits and provide documentation of specific dealer issues
Act as a “Trusted Advisor” to dealer management by being aware of up-to-date industry trends
Maintain assigned Key Performance Indicators (KPI)
Comply with Truist policies with regard to expenses, corporate code of ethics, compliance, and corporate communication
Conduct investigations when needed with regard to dealer issues, and fraud accounts, and unperfected liens

Bachelor’s degree, or equivalent education and related training
3 years of experience in industry-related territory relationship management
Excellent marketing and communication skills
Excellent problem-solving skills and analytical abilities
Excellent interpersonal skills to maintain strong relationships with dealers and teammates
Strong sales, negotiation, and persuasive skills
Ability to work independently during times of limited supervision and demonstrate ownership and accountability for their territory
Demonstrate proficiency in basic computer applications such as Microsoft Office software products
Ability to travel, occasionally overnight
Reliable and professional personal transportation to perform designated duties

Indirect Auto Dealer Relationship Manager

Key skills