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Retail Operations Manager at Acosta Group | JobVerse
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Retail Operations Manager
Acosta Group
Website
LinkedIn
Retail Operations Manager
Canada
Full Time
3 hours ago
$60,000 - $70,000 CAD
H1B Sponsor
Apply Now
Key skills
AI
BI
Power BI
Project Management
About this role
Role Overview
Oversee and mentor coordinators
Create SOPs and playbooks
Manage Natural Insight, Shopping Cart, and launch operations
Lead system transitions as project manager
Ensure predictable timelines for onboarding and reporting
Provide clear direction, coaching, and performance support
Ensure accurate scheduling, reporting, and resource allocation across all regions
Implement scalable processes that reduce errors and improve execution
Ensure data integrity in pricing, pay rates, and project inputs
Own quality control across client services, field submissions, and retailer‑specific requirements
Troubleshoot and resolve operational escalations with speed and clarity
Play a key role in rolling out a new national pilot programming
Manage retailer‑specific operational nuances to ensure seamless execution
Help prepare the business for future expansion and new channel partners
Requirements
Two-to-five years of management
Strong coaching skills
Deep Microsoft 365 suite knowledge (Power BI included)
Tech-curious (AI applications)
Project management experience
Familiarity with field team operations.
Apply Now
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