Senior Manager, Partnerships Strategy and Operations

Role Overview

• Own a portfolio of Access+ provider partnerships as the primary relationship lead, accountable for performance, outcomes, and progress
• Lead conversations with physicians, clinical leaders, and operational stakeholders, setting agendas, framing decisions, and driving follow-through
• Build trusted, durable relationships with clinicians and practice leaders through preparation, credibility, and clinical fluency
• Identify opportunities to deepen and expand provider partnerships over time, while ensuring alignment with Oshi’s care model and business priorities
• Own the operating rhythm for your provider partnerships, translating goals into clear plans, priorities, and decision points
• Set and continually reassess priorities across multiple concurrent initiatives, sequencing work to maximize impact and avoid overloading partners or internal teams
• Exercise judgment in balancing provider partner requests with internal clinical, operational, and business constraints
• Surface tradeoffs early and clearly, framing decisions in a way that supports clinical quality, clinician experience, and sustainable growth
• Identify risks, patterns, and friction points across implementations and proactively propose solutions
• Independently analyze operational, clinical, and performance data to assess partner impact, conversion trends, and growth opportunities
• Build light financial and operational models to support prioritization, expansion decisions, and business-case development
• Use data as a primary input to decision-making, translating analysis into clear recommendations and next steps
• Develop comfort working with imperfect or incomplete data to move decisions forward efficiently
• Act as a strategic thought partner in evolving the Access+ model, integrating market dynamics, provider partner realities, and internal business priorities
• Translate field learnings into recommendations that influence program direction, operating assumptions, and partnership strategy
• Help define what “good” looks like as Access+ scales, including success metrics, partnership depth, and long-term value creation
• Approach growth with an experimental mindset, testing hypotheses, evaluating results, and refining strategy over time

Requirements

• 5-7 years of experience in partnerships, strategy, operations, or related roles within healthcare or health tech.
• MBA and/or direct provider growth experience a plus.
• Owner and builder: you take responsibility for outcomes and enjoy shaping and evolving programs, not just running them
• Clinician-facing operator: you build high-trust relationships with physicians and clinical leaders and communicate with credibility in clinical contexts
• Cross-functional Leader: You have experience in client-facing or cross-functional roles. You have proven ability to lead processes and manage stakeholders on diverse teams to facilitate decision-making and achieve shared goals.
• Collaborative Communicator: You possess excellent communication, collaboration, and leadership skills. You are a natural at aligning teams around a shared vision. You excel at effectively communicating complex ideas to cross-functional stakeholders.
• Strategic Thinker: You have strong business acumen and ability to see how the “pieces” fit together to understand, anticipate, and solve business needs across the business.
• Data-Driven Decision-Maker: You excel at interpreting data and building lightweight models to generate recommendations and inform decisions.
• Growth Mindset: You are excited to take on new challenges across a wide range of growth, strategy, and customer success goals. You are curious and eager to learn.
• You have a passion for Oshi Health’s mission and a strong desire to drive growth.

Benefits

• Competitive compensation and meaningful equity
• Employer-sponsored medical, dental and vision plans
• Access to a “Life Concierge” through Overalls, because we know life happens
• Tailored professional development opportunities to learn and grow
• Flexible time off — take what you need, when you need it
• Paid company holidays to power down
• Team events, such as virtual cooking classes, games, and more
• Recognition of professional and personal accomplishments