Associate Director, Patient Recruitment and Retention

Role Overview

• Lead the development and execution of comprehensive patient recruitment and retention plans for US and global Phase 2/3 studies aligned with enrollment goals and timelines.
• Partner with Clinical Development and Clinical Operations Leads to design and implement study-specific recruitment and retention strategies.
• Drive study-level strategies to engage and recruit participants with appropriate demographics.
• Oversee development of compelling recruitment materials that educate and engage potential participants and sites.
• Lead initiatives to establish and manage patient referral management plans.
• Track and analyze KPIs to optimize recruitment and retention performance.
• Identify and implement innovative approaches, technologies, and industry best practices to enhance enrollment outcomes.
• Collaborate with study sites to develop tailored recruitment approaches based on local demographics.
• Maintain and lead relationships with patient engagement and advocacy organizations.
• Manage and oversee external recruitment and retention vendors.
• Partner closely with Clinical Operations, Regulatory Affairs, and Medical Affairs to ensure aligned and compliant strategies.
• Present recruitment and retention strategies to investigators, patient advocacy groups, and at industry conferences.
• Share learnings, insights, and best practices across teams to drive process improvements.
• Stay informed on emerging trends and innovative recruitment solutions; proactively educate internal stakeholders.
• Perform additional responsibilities as assigned to support evolving business needs.

Requirements

• BA/BS in relevant field required
• 10 – 12 years in biotech, pharma, or CRO industry plus a minimum of 8 years of experience in patient recruitment and retention.
• Advanced skills in Microsoft Office programs as well as good working knowledge of electronic data systems
• Self-motivated, proactive, and able to prioritize and manage multiple projects simultaneously
• Thorough knowledge of FDA and ICH GCP guidelines
• Must be willing to travel both domestic and international
• Experience in orphan indications will be favorably considered
• Strong interpersonal skills to interact with investigators, vendors, and individuals at all levels of the organization
• Experience working on project teams is required
• Candidate should be a self-driven individual with skills in organization, building working relationships and communication.
• Highly organized with a positive attitude; Works well through change and shifting priorities
• Strong business acumen: including in-depth knowledge of the multidisciplinary functions involved in a company’s drug development process, e.g., data management, biostatistics, regulatory, pharmacovigilance, etc. and can proactively integrate multiple perspectives into the clinical development process for best end-results.

Tech Stack

• Google Cloud Platform

Benefits

• Comprehensive benefits
• Competitive compensation packages