Lead, mentor, and develop a team of quota-carrying Service Cloud Account Executives
Recruit, onboard, and retain top sales talent
Conduct regular 1:1 coaching sessions and pipeline reviews with team members
Develop team members' skills in solution selling, customer engagement, and Service Cloud expertise
Foster a collaborative, high-performance culture focused on customer success
Drive accountability for individual and team quota attainment
Develop and execute strategic sales plans to achieve regional revenue targets
Participate in strategic customer meetings and executive-level engagements
Guide the team in formulating and executing Service Cloud sales strategies within customer accounts
Identify and pursue new business opportunities in existing and new customer accounts
Collaborate with Core AEs and broader account teams to drive Service Cloud adoption
Act as a trusted advisor to customers on Service Cloud transformation initiatives
Drive consistent use of Salesforce CRM and sales methodologies

Minimum 2+ years of sales leadership experience managing a team of quota-carrying salespeople
5+ years of solution sales experience in enterprise software, preferably SaaS
Proven track record of achieving and exceeding sales targets
Experience selling customer service, support, or CRM solutions preferred
Background in managing teams selling complex, multi-stakeholder solutions

Regional Vice President, Service Cloud

Key skills