Team Lead – Human Resources, Employee Service Centre, Payroll
Canada
Contract
1 hour ago
$92,151 - $115,189 CAD
Key skills
SAP
About this role
Role Overview
- Manage a call center operations
- Provide guidance, coaching and support to direct reports
- Report to Managers on corporate initiatives
- Make recommendations, test, develop and implement new business practices
- Conduct complex research and prepare specialized documentation
- Administer performance management program processing
Requirements
- Minimum 5 years experience in HR Business Administration
- University Degree in Information Systems or Business Administration
- Expert knowledge of Service Now and SAP
- Prior experience in managing or supporting call centre operations
- Understanding of relevant legislation, g. Employment Standards Act, Pay Equity Act, etc.
- Expert skills in Microsoft Office (Excel, Visio, PowerPoint)
Benefits
- flexible work arrangements
- professional development