Reporting to the Senior Manager, Learning and Development (L&D) in the CDU, this position is responsible for full life cycle delivery of the learning materials and opportunities.
Teach engaging live webinars, facilitate participatory learning activities, and moderate discussions and answer questions.
Enthusiastically present learning materials and produce video and audio recordings to create content for publicly available online courses.
Monitor learner data and feedback to improve delivery, identify content gaps and perform quarterly audits to perform continuous improvement and keep the digital library current.
Conduct literature reviews and deep-dive research into academic journals, papers, provincial regulations, governance models, and business/non-profit best practices to produce content that is practical and technically accurate.
Translate complex ideas and concepts into plain language for presentations, scripts, written guides and checklists for the general public.
Design and produce high-quality visual content using digital tools (such as Canva, Adobe or other) ranging from short-form animations to comprehensive webinar slide decks.
Develop synchronous and asynchronous e-learning content including "micro-learning" content that cater to different learning styles and time constraints.
Ensure all content transfers seamlessly across different media modalities such as in person, online, synchronous, asynchronous, long form and short form.

University Degree in a related field plus four years progressively responsible experience is required.
Related experience includes: Experience in a teaching, adult-education, corporate training, Learning & Development, communications, or digital content creation role.
Basic understanding of Instructional Design including writing learning outcomes using Bloom’s Taxonomy.
A background in Non-Profit Governance, volunteer management, accounting, or charitable law is a significant advantage.
Volunteer experience and a passion for empowering the community to improve the lives of Albertans.
Familiarity with the tone and standards of government communications (accuracy, neutrality, and accessibility).
Experience using professional streaming or meeting tools (e.g., Zoom Events, MS Teams Live) to deliver high-stakes public presentations.
Intermediate proficiency in Canva and Adobe Creative Cloud (specifically Premiere Pro, After Effects, or Illustrator) to produce professional-grade video and animations.
Proven experience managing the "back-end" of a Learning Management System (e.g., Moodle, Docebo, or D2L Brightspace), including SCORM/xAPI uploads and user data reporting.
Advanced skills in MS Office 365, Sharepoint, Teams for document collaboration and data tracking.

Community Development Officer

Key skills