Assist account team in the daily servicing of clients as well as day-to-day administrative tasks
Support other agency activities on an as-needed basis
Develop and manage internal databases on behalf of clients and Synchrony
Support Account Services team in developing Statements of Work, Project Initiation Forms, and other new business initiatives
Provide backup as necessary to Account Services team for liaising with client teams
Capture notes and key action items from all internal and client discussions and work with Project Management and Account Services lead to inform larger internal team
Work with Project Management to help ensure accuracy of internal and client status reports
Develop PowerPoint slides, Excel spreadsheets, or Word documents as directed to capture information accurately and prepare for presentation of information to internal or external stakeholders
Coordinate with Account Services and Project Management teams to monitor and manage assigned activities to ensure timely delivery of products and services
Help to ensure team compliance with client contracts, timelines, and budgets
Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values

Bachelor's degree required
Minimum of 1 year of experience in marketing and account/client services support or pharmaceutical marketing/sales and/or project management
Expertise in MS Office software, social media, and internet search tools
Desire to learn and ability to work in service-oriented, team environment

Account Coordinator

Key skills