Principal Partner Success Manager – CPM/EPM Software

Role Overview

• As a Principal Partner Success Manager (PPSM) you will play a critical role in driving the success of the OneStream partner ecosystem.
• You’ll be responsible for developing, supporting and growing all skillsets within a portfolio of strategic partners.
• This role blends relationship management, enablement strategy, and operational excellence to help partners build a scalable, high performing and self-sufficient practice.
• The Principal Partner Success position bridges the gap between OneStream’s internal teams—such as customer success, partner alliances and partner enablement —and its partners, managing the functional and technical aspects of partner implementations, making sure partner needs are addressed promptly and thoroughly, and fostering lasting relationships to enhance the partner experience.
• This includes project tracking, partner health and growth, partner program tier levelling, measurement through scorecards, OnePass utilization and ensuring skill level certifications.
• Orchestrating engagements centrally with project involvement will strengthen the understanding of how and when to engage the wider Customer Support & Remote Consulting (CSRC) teams and provide opportunities for enablement/training of our partners.

Requirements

• Bachelor’s degree in fields such as (but not limited to) Accounting, Business, Finance, Information Systems, Mathematics, or CIS, or equivalent work experience.
• Minimum 2 years of experience project management, stakeholder management or account management.
• Minimum 5 years of experience consulting or Functional account management for software implementations for Corporate/Enterprise Performance Management (CPM/EPM) platforms.
• Partner Success experience at a CPM/EPM vendor, emphasizing implementation and delivery success.
• Master’s degree in business, Accounting, Finance, or Information Technology.
• A professional accounting designation (e.g. CPA, CMA, CGA, CA), advanced degrees (MBA, MFA), and/or other professional designations or certifications (applicable to accounting/finance and information technology)
• Project management, program management or account management expertise.
• Deep experience with SQL, C#, VB.net, or Visual Basic.
• Any object-oriented programing a plus.
• Prior experience and expertise in Scalability and Performance of EPM/CPM products.
• Prior experience with Azure based SaaS platforms.
• Prior experience using Telemetry tools to monitor EPM/CPM applications.
• Prior experience with any of the following products is a plus: OneStream SAP EPM solutions, including SAP BPC, SAP Financial Consolidation (BFC / Cartesis / Outlooksoft), SAP Analytics Cloud Oracle EPM solutions, including Hyperion Financial Management (HFM), FDMEE, Hyperion Planning, Essbase, Oracle EPM Cloud IBM Performance Management, including IBM Cognos, Cognos Controller, Planning Analytics (TM1) Other modern enterprise EPM / CPM platforms, such as Anaplan, Workday Adaptive Planning, CCH Tagetik, Board, Planful, Prophix, or Jedox.

Tech Stack

• Azure
• Cloud
• Cognos
• Oracle
• SQL

Benefits

• Vision
• Medical
• Life
• Dental
• 401K