Act as the primary IT partner for global Supply Operations, translating business strategy into technology roadmaps and executable delivery plans
Provide end-to-end supply chain process expertise across Supply Services/Procurement, Logistics & Distribution, Planning (demand/supply, S&OP), and Manufacturing (execution, quality, maintenance integration)
Lead process harmonization and standardization across regions, balancing global template governance with local business requirements
Facilitate requirements, fit-gap, process mapping, and root-cause workshops; document user stories, functional specifications, and solution designs
Own SAP solutions supporting supply chain operations, ensuring scalability, compliance, and alignment with enterprise architecture standards
Drive SAP configuration strategy, enhancements, and release planning across applicable modules (e.g., MM, SD, PP, QM, PM, WM/EWM) and for other Supply applications
Manage integrations and data flows between SAP and the wider ecosystem (WMS, TMS, MES, EDI, 3PL, analytics, and master data solutions)
Establish governance for master data, transaction quality, and reporting integrity across supply processes
Ensure high availability, performance, and reliability of supply-critical applications (SAP and integrated systems) to support global operations
Lead ITIL-aligned service management practices, including Incident, Problem, Change, Release, and Capacity Management
Drive root-cause analysis and preventive actions to reduce recurring issues and improve operational stability
Implement monitoring, alerting, and operational dashboards to provide end-to-end visibility of critical supply process flows
Lead business continuity planning and testing (backup, disaster recovery, failover) with runbooks and regular validation
Lead supply chain IT initiatives end-to-end, managing delivery methodology (Agile/hybrid/waterfall), cross-functional teams and vendors, scope/schedule/budget/risks, and driving measurable outcomes through continuous improvement and change adoption
Requirements
Bachelor’s degree in Information Systems, Supply Chain, Engineering, Business, or related field (or equivalent experience)
10+ years of progressive experience in IT delivery and/or IT product ownership supporting supply chain functions
Strong knowledge of end-to-end supply chain business processes (planning, logistics, manufacturing, procurement/supply services)
Proven SAP expertise in supply chain-related solutions (hands-on functional leadership; configuration oversight; integration awareness)
Experience with SAP S/4HANA transformations, rollouts, or major upgrades
Knowledge of warehouse and transportation systems (WMS/TMS) and 3PL integrations
Solid understanding of integration patterns and interfaces (e.g., IDocs/BAPIs/APIs, EDI concepts, middleware such as SAP BTP or equivalent)
Experience leading IT projects with measurable outcomes; ability to manage multiple priorities across run + change
Familiarity with enterprise architecture principles, data governance, and analytics enablement for supply operations
Strong communication, stakeholder management, and cross-cultural collaboration experience in a global environment
Benefits
Medical insurance
Prescription insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
Paid time off for vacation and sick days
Company recognized holidays
401(k) plan
16-week paid parental leave or 26 weeks for the birthing parent