Principal – Technical Product Manager

Role Overview

• Manage the entire product lifecycle from initial concept through development, launch, and end-of-life, ensuring seamless transitions through each stage and ongoing product performance.
• Responsible for managing budgets, acquiring estimates, and handling requests for funding through the capital process.
• Coordinate with design, process, manufacturing, test, quality, sales support, and marketing as the products move to production and distribution.
• Translate and document customer and technical requirements into final product designs, prepare and present comprehensive business cases, and provide detailed product requirements, user stories, and acceptance criteria.
• Analyze customer needs and identify priorities for new products or services and enhancements.
• Perform in-depth market research and competitive analysis to identify trends, addressable revenue potential, customer segments, and opportunities for new products or features.
• Create and maintain detailed product roadmaps, service guides, product documentation, results reports/analysis, and project plans, ensuring alignment with market needs and business objectives.
• Define and drive initiatives to grow revenue and margin.
• Partner with business, technology, UX teams, and 3rd party technology partners to design or modify products, ensuring a high-quality user experience, alignment with budget and schedule specifications, and effective cross-functional collaboration.
• Work with Management, Technology Development, Contracting, Legal, Product Marketing, and Business or Consumer Teams to develop strategies.
• Negotiate with vendors to improve the product cost structure, feature functions and delivery timelines.

Requirements

• 10++ years of experience in managing AI-driven product development and lifecycle, with a strong focus on leveraging advanced technologies such as GenAI, LLM Models, and Agentic AI frameworks (e.g., NGA, ADK, LangChain, LangGraph).
• Bachelor’s degree in business, computer science, engineering, or a related field preferred.
• Demonstrated expertise in collaborating with cross-functional teams to define, document, and translate customer and technical requirements into innovative AI-powered product solutions.
• Experience overseeing the integration and deployment of AI/ML solutions, including cloud-based platforms (GCP, Azure, AWS) and AI/ML development tools.
• Proven ability to conduct market research and competitive analysis to identify opportunities for AI-driven products or features that maximize customer value and align with business objectives.
• Strong understanding of AI/ML product analytics, evaluation, and testing methodologies, including hands-on experience with observability and annotation tools.
• Excellent written and verbal communication skills, with the ability to articulate complex AI concepts and strategies to technical and non-technical stakeholders.
• Demonstrated experience in mentoring and providing leadership to multidisciplinary teams, fostering innovation and driving adoption of emerging AI technologies.
• Exceptional problem-solving and analytical skills, with a track record of delivering high-impact AI solutions in a dynamic, collaborative environment.
• An expert in their field, applying broad business knowledge and strategic insight surrounding emerging trends and technologies to solve complex problems and drive organizational results.
• Leads critical, high-impact projects and designs/implements innovative business strategies.
• Works with minimal oversight, frequently consulting senior leadership and influencing executive decisions.
• Serves as a mentor and assists others with challenging issues.

Tech Stack

• AWS
• Azure
• Cloud
• Google Cloud Platform

Benefits

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone.