Customer Service Representative

Role Overview

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Requirements

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Property/Casualty license (required).
• Prior insurance experience.
• Bilingual Spanish highly preferred.
• Must reside in Pacific Standard Time (California, Washington, Oregon or Nevada)

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development