About this role

Configure and maintain JIRA workflows, projects, and issue tracking systems.
Manage and optimize JIRA configurations to meet business and technical requirements.
Integrate JIRA with GitLab, Confluence, and other DevOps tools.
Support Agile methodologies and related project management practices.
Troubleshoot and resolve system issues related to JIRA administration.
Collaborate with development, operations, and project teams to improve processes and system functionality.

Bachelor’s degree in Information Technology, Computer Science, or a related field OR five (5) years of equivalent experience in JIRA administration.
Demonstrated experience configuring and managing JIRA workflows.
Experience managing issue tracking systems and workflow automation.
Proficiency in JIRA administration, including workflow development and permission management.
Experience integrating JIRA with GitLab, Confluence, or other DevOps tools.
Experience with Agile methodologies, dashboard customization, and service-level agreement (SLA) monitoring is required.
Strong problem-solving and analytical skills.

JIRA Administrator

Key skills