Design and execute a scalable recruiting strategy that supports company growth, new openings, and turnover management across multiple hospitality brands and locations.
Lead and develop the recruiting team, including in-house recruiters and provide field based hiring support.
Establish clear recruiting standards, service-level expectations, and hiring best practices for Home Office, Hotels and Restaurants.
Partner with Operations and HR leadership to forecast hiring needs, develop proactive staffing plans, and support peak seasonal demands.
Support leadership hiring, succession planning, and internal promotion strategies.
Oversee full-cycle recruiting for salaried managers.
Ensure a consistent, inclusive, and hospitality-driven candidate experience from application through onboarding.
Develop and maintain structured interview guides, selection tools, and hiring workflows.
Build and maintain pipelines through industry relationships, referral programs, schools, community organizations, and hospitality networks.
Ensure recruiting practices comply with all federal, state, and local employment laws, including EEO, FCRA, and background check requirements.
Own recruiting metrics including time-to-fill, quality of hire, turnover trends, cost-per-hire, and hiring manager satisfaction.
Optimize use of the applicant tracking system (ATS) and other recruiting technologies.
Use data and market insights to continuously improve hiring outcomes and processes.
Requirements
Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience).
8+ years of progressive recruiting or talent acquisition experience, with at least 3 years in a leadership role.
Proven experience recruiting for hospitality, restaurant, retail, or hotel organizations.
Strong knowledge of employment law, recruiting compliance, and high-volume hiring practices.
Demonstrated ability to partner with senior leaders and operational teams.
Experience supporting rapid growth, multi-brand, or geographically dispersed organizations.
Familiarity with ATS platforms and recruiting analytics tools.
SHRM-CP, SHRM-SCP, PHR, or SPHR certification preferred.
Flexible to work nights and weekends when necessary, based on business and staffing needs.
Ability to work in a fast-paced, high-volume environment.
Ability to travel to field locations as needed.
Benefits
Competitive Pay : Competitive base pay, health benefits, and PTO benefits after 90 days [for full-time employee's].
Health & Wellness : Comprehensive health insurance coverage, including medical, dental, vision, and more.
Financial Planning : Access to a 401K plan with a 50% match on your first 6% investment, along with Roth options.
Home Loan Program : We offer a zero-interest housing loan program to help you achieve your dream of home ownership.
Employee Discounts : Enjoy discounts at our 15 restaurant concepts and growing boutique hotels division.
Family Time : Benefit from 4 weeks of PTO for maternity/paternity leave.