Operations Manager

Role Overview

• Supports organizational leadership by monitoring assigned department/program activities (e.g. purchase orders, office equipment, operations etc.) to ensure completion and compliance with established financial, legal and/or administrative requirements.
• Coordinates a variety of programs and/or activities for the purpose of ensuring availability of facilities and/or equipment and delivering services in conformance to established guidelines.
• Identifies, recommends and implements new processes, technologies, KPIs and systems to improve and streamline operations with an emphasis towards scalability.
• Maintains a variety of computerized and manual records, files and department databases (e.g. information packets, rosters/listings, calendars, outstanding supply orders, etc.) for the purpose of documenting activities, providing reliable information and complying with organizational, state and federal requirements.
• Performs record keeping and general clerical functions to provide information in accordance with organizational, state, federal and/or administrative requirements.
• Foster and promote a cooperative working climate, maximizing productivity and employee morale.
• Collaborate with external IT vendors to assess technology needs, develop budgetary plans, and implement new systems or updates.
• Partner with HR to support compliance, personnel development, background checks, new hire orientation, workers compensation and staff engagement initiatives.
• Act as a liaison between operational departments and organizational leadership to facilitate alignment and decision-making.
• Track operational requests, workflows, and deadlines using Smartsheet or similar systems.
• Assist with physical mail processing and perform mobile check deposits.
• Other duties as assigned.

Requirements

• BA/BS in Business Administration or similar discipline OR 5+ years prior Operations experience
• Proven ability to set goals and convert plans into action
• Knowledge of Labor Laws
• Proficient in all applications of Microsoft Office
• Demonstrated strong organizational skills

Benefits

• 401(k) with a company match
• Medical, Dental, and Vision Insurance
• Ancillary benefit options including Voluntary Short term disability, Voluntary Life and AD&D, Voluntary Accident, Voluntary Critical Illness and Cancer Plan, Voluntary Hospital Indemnity as well as an Employee Assistance Program.
• 10 company paid holidays
• Generous PTO/Vacation