Prioritize Client Success
Own senior client relationships and act as a trusted advisor to business and technology leaders.
Drive relationship-based selling, identifying, shaping, and advancing new opportunities within accounts.
Partner closely with Industry Service Leaders to pursue new work and expand existing relationships through credibility, insight, and trust.
Help clients build business cases, secure approvals, and navigate organizational constraints that impact funding and delivery.
Develop a deep understanding of client business objectives, operating models, and decision-making dynamics.
Apply real-world experience to anticipate common challenges
budget uncertainty, shifting priorities, governance hurdles
and help clients work through them.
Connect client needs to SingleStone’s capabilities in a way that is practical, relevant, and outcome-driven.
Ask the hard questions. Dig deep to uncover the real problems clients need to solve.
Expand relationships beyond initial sponsors to create durable, multi-layered partnerships.
Position SingleStone as an indispensable partner, not just a vendor, through consistency, insight, and follow-through.
Drive repeat business, referrals, and sustained account growth.
Stay engaged with delivery teams to ensure strong execution, client satisfaction, and continuity of relationships.

Experience in sales, account management, or client strategy, ideally in a consulting or technology-driven environment.
Strong relationship-building skills, with the ability to connect, communicate, and influence at all levels.
A problem-solving mindset, with the ability to think strategically while also executing tactically.
Excellent communication and storytelling skills—you make complex ideas simple and compelling.
A track record of driving customer growth, retention, and satisfaction through proactive engagement.

Director, Client Partnerships

Key skills