You'll serve as an advisor to our customers and take a consultative approach to ensure customers are setup for long-term success as high performing hiring organizations using the Lever product suite.
You will be our customers biggest champion and make their voice heard in everything we do
the problems we help solve, the solutions we build and the consultation we deliver.
You will do that by building trusting partnerships with our customers and consistently empowering them to achieve their ongoing talent goals with Lever.

3+ years of customer relationship or account management experience working in software as a service (SaaS)
Solutions and results-oriented mindset
Experienced in customer-facing roles, including analyzing customer accounts, identifying churn signals and account growth opportunities
Highly organized with strong project management and time management skills
Hands-on experience with product training to external customers
Proven experience delivering value-based communications
Strong ability to facilitate meetings with customers and users of various levels of seniority
Empathy for customers
Experience with opportunity identification for account expansion and revenue growth
Passion and drive to work in a quickly growing startup where you will help shape a new function and the ways we add value with our customers

Join a scaling, tight-knit team that’s working directly with innovative talent acquisition teams
Take a consultative approach to ensure customers are setup for long-term success

Account Manager

Key skills