Serve as the primary point of contact for assigned client accounts
Build strong, trusted relationships with key stakeholders, acting as a strategic consultant
Maintain a deep understanding of client needs, challenges, and business objectives
Provide proactive recommendations, introducing new solutions that add value and drive engagement
Have a deep understanding of the energy and refined fuels sector
Ensure customer satisfaction and retention by delivering top-notch service and innovative solutions
Identify cross-selling and upselling opportunities to expand account value
Conduct regular business reviews with clients to uncover unmet needs
Collaborate closely with sales, marketing, and product teams to optimize client offerings
Negotiate contract renewals above a set threshold, ensuring continued success and profitability
Continuously analyze accounts for new business opportunities, leveraging industry insights and customer feedback

5 years of experience in software and/or SaaS sales
5+ years of experience in account management, consultative sales, or B2B client relations
Strong understanding of the energy or refined fuel sector
Exceptional communication, negotiation, and relationship-building skills
Proven ability to drive revenue growth through cross-selling and upselling
Self-motivated, with a strategic mindset and proactive approach to account management
Proficiency in SFDC software for tracking leads and managing pipeline
A consultative and professional approach to engaging with customers
Ability to adapt quickly to changing circumstances.

Competitive Salary
Unlimited PTO
Collaborative and dynamic work environment.
Flexible working hours
Competitive Medical, Dental and Vision Insurance Plans
6% 401K matching
Unlimited access to 13k+ courses via learning platform to support employee career advancement
Employee Assistance Program (EAP)

Account Manager – Energy and Refined Fuels

Key skills