Partner with AEs and Sales Leadership to design and build sales processes
Partner cross-functionally to determine business priorities and align resources to accelerate revenue growth
Help scale the end to end selling process to minimize friction and maximize efficiency
Execute multi-functional projects from ideation to close that directly impact new business, customer success, and retention
Provide support with territory alignment, account segmentation, & quota achievement
Develop models to help analyze the health of the business including sales forecasting, pipeline generation & coverage, customer utilization, etc.
Focus on helping the revenue teams use Salesforce (SFDC) to understand post sale activities and measure success and key performance metrics
Work with our GTM teams to understand sales and customer success motions and how we can optimize Salesforce to make them more successful
Be hands-on with all basic administrative functions including user account maintenance, creating custom objects, custom fields, formula fields, validation rules, custom list views and other content of intermediate complexity
Leverage external Salesforce consulting resources where necessary

5+ years experience as an admin or developer on SFDC platform
Experience building out business processes on SFDC that maximize usability of the platform and ensure data integrity
Consistent record of working with leadership teams to implement complex business requirements within Salesforce and third party applications
Detailed understanding of custom objects, fields, validation rules, workflow rules, process flows, and visual workflow—and knowledge of which situations are appropriate for each

Sales Operations Specialist

Key skills