Strategic individual with overall responsibility for a portfolio of Client accounts
Develop and conduct presentations for current clients in RFP
Participate in prospect best and finals liaise with sales team as require
In conjunction with Director, may lead the internal and external negotiation on pricing and contract terms
Participate and lead strategic and program discussions with Client during implementation meetings
In conjunction with the Director, develop/implement account specific plans and strategies to achieve service, revenue, and profit goals
Responsible for all aspects of policy, both through audit and team training, ensuring the business understands the Client program
Manage or support Client specific projects
Monitor performance and actions of Cartus in meeting Client specific targets
Ensure Cartus is tracking and reporting on SLAs and service recovery strategies
Analyze data and driving strategic direction in regards to fees and profitability
Understand and actively manage Client receivables, i.e billing, and aging
Collaborate and support operational initiatives; participate in process improvement and training on Client procedures/programs/culture

3-5 years related business experience in Account Management in domestic and/or international assignment management, relocation, real estate or service industry
Bachelor’s degree or equivalent experience required
Able to work independently, using self-initiative to accomplish Client requests. Must be resourceful and possess strong interpersonal skills
Presentation skills highly desirable
Demonstrated relationship management skills required; sales experience a plus
Available to travel, as needed

EOE including disability/veteran
At Anywhere, compensation varies by knowledge, skills, and experience. Bonuses, incentives and benefits, depend on the position

Manager, Account Management

Key skills