Serve as a technical lead for field integration efforts, helping define and standardize how FPS is deployed, integrated, and supported across customer environments.
Assist in the design, implementation, and continuous improvement of field engineering tooling, scripts, and integration workflows.
Identify gaps in integration processes and help implement scalable solutions that improve repeatability, reliability, and deployment speed.
Partner with engineering, product, and customer success teams to translate field requirements into actionable implementation patterns and tooling.
Support the operational readiness of field personnel by developing documentation, deployment guides, and integration playbooks.
Conduct on-site assessments to evaluate customer infrastructure and inform integration strategies and tooling needs.
Develop and maintain integration plans, timelines, and technical documentation that guide execution across engagements.
Provide hands-on technical support during deployments, serving as an escalation point for complex integration challenges.
Gather and synthesize field feedback to inform improvements to FPS capabilities, integration approaches, and internal tooling.
Help ensure successful deployments by proactively identifying risks and assisting in resolution of integration issues.

Must be eligible to obtain a clearance with the U.S. government.
Demonstrated ability to lead technical execution and implementation.
Experience designing or improving operational processes, tooling, or workflows in field or production environments.
Strong systems-thinking mindset with an interest in making complex integrations repeatable and scalable.
Ability to collaborate across teams and influence technical direction through expertise and execution.
Comfort operating as a technical owner in ambiguous, fast-moving environments.

Lead Field Engineer

Key skills