Be a product expert on K4B, including features, integrations, limitations, and roadmap direction
Lead technical and product discovery with upcoming and prospective customers to understand corporate travel needs, workflows, and constraints
Deliver tailored demos to prospective and upcoming customers, showing how K4B’s capabilities meet policy controls, restrictions, traveler experience, and integration needs
Design solution recommendations that align customer requirements with K4B product capabilities
Translate customer needs into clear product and technical requirements for internal teams
Collaborate with Product Managers to validate use cases, identify gaps, and structure roadmap priorities
Partner with Engineering to assess feasibility, development effort, technical tradeoffs, and implementation approaches
Support pilots and technical evaluations post sale prior to customer onboarding
Own the scope handoff to Implementation team, documenting solution context, requirements, and success criteria
Participate in internal handoff meetings to align on scope, timelines, and risks prior to customer onboarding
Help define implementation paths, onboarding plans, and success criteria prior to deal close
Represent customer needs in internal discussions
Contribute to improving demo environments, documentation, and pre-sales tooling

3+ years of experience as a Solutions Engineer, Sales Engineer, or similar role supporting B2B or SaaS products
Experience in corporate travel, expense management, or travel management platforms
A track record of quickly learning products and confidently representing them to customers
Strong experience demoing products to business, technical, and executive stakeholders
Ability to conduct consultative discovery and map business needs to product solutions
Solid understanding of web technologies (APIs, integrations, authentication, data flows)
Comfort discussing system behavior and architecture at a high level
Experience working cross-functionally with Product, Sales and Engineering teams
Experience supporting enterprise customers or complex sales cycles
Clear communication, presentation, and storytelling skills
A collaborative, problem-solving and analytical mindset
Familiarity with policy enforcement, reporting, or enterprise workflows
Experience with integrations into HR, SSO, or expense systems
Ability to read or write code (Java, JavaScript, SQL, etc.)

Work from (almost) anywhere for up to 20 days per year
Flexible hours and ability to work from home 1 or 2 days per week
Generous retirement plans
Awesome health, dental and vision insurance plans with flexible spending accounts
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to HeadSpace
Company-wide week off a year
the whole team fully recharges (and returns without a pile-up of work!)
No meeting Fridays
Universal paid parental leave
Generous paid vacation + time off for your birthday
Paid volunteer time
Focus on your career growth:
Development Dollars
Leadership development
Access to thousands of on-demand e-learnings
Travel Discounts
Employee Resource Groups
Competitive retirement and health plans
Free lunch 2 days per week
Fun quarterly events such as boat trips, arcades, ski trips, Thursday happy hours, and more

Solutions Engineer – Pre-Sales, Product Customer Operations

Key skills