Key skills
AnalyticsBIPower BIJiraAgileScrumCommunication
About this role
Role Overview
- Develop, proof, review, and update technical documentation for Microsoft Power Platform applications including: User Guides, Development Guides, Maintenance Guides, Training materials
- Collaborate with clients to translate information into preferred documentation formats and standards.
- Work with development teams to gather, validate, and accurately document technical information.
- Maintain and update the BITS Technical Handbook and associated documentation.
- Review and update business rules documentation in coordination with clients and developers.
- Test applications and document findings, feedback, and recommendations.
- Organize, update, archive, and maintain all documentation within SharePoint.
- Schedule, attend, record, and document stakeholder meetings as needed.
- Assist with proofing presentations and documentation prior to client review.
- Facilitate or run daily Scrum meetings as needed and update Jira boards accordingly.
- Coordinate meetings and update business requirements and rules for dashboards/reports built and maintained by client.
- Conduct Section 508 accessibility testing on DAPM Analytics Hub reports
- Partner with Power BI developers to remediate accessibility issues as needed.
- Update employee rosters quarterly to ensure accurate contact, location, and project data.
- Support Power BI developers by maintaining and updating performance metrics gap analyses in coordination with SMEs.
Requirements
- Bachelor's with 0
- 2 years (or commensurate experience)
- Experience creating and maintaining technical and business documentation
- Strong proofreading, editing, and organizational skills
- Familarity working with Agile/Scrum teams
- Familiarity with Jira and SharePoint
- Ability to collaborate effectively with clients, developers, and stakeholders
- Strong written and verbal communication skills
- Experience testing applications and documenting results
- Must be able to obtain and maintain a Public Trust clearance
Benefits
- Employee Assistance Program (EAP)
- Corporate Discounts
- Learning & Development platform, to include certification preparation content
- Training, Education and Certification Assistance*
- Referral Bonus Program
- Internal Mobility Program
- Pet Insurance
- Flexible Work Environment