Business Development Manager

Role Overview

• Own the strategy, rollout, and performance of cross-sell initiatives across TCC Member Companies.
• Identify and prioritize cross-sell opportunities through data analysis, client insights, and operational trends.
• Partner with Member Company leadership, property managers, and internal teams to drive adoption and execution.
• Develop scalable processes, playbooks, and communication strategies to support consistent cross-sell delivery.
• Develop and execute strategies to promote Ilium Telecom services to existing TCC Member Company clients.
• Analyze client data to identify telecom needs and cross-sell opportunities.
• Collaborate with Member Company teams to design targeted campaigns that communicate value and ROI.
• Manage client engagement and follow-up with support from offshore resources.
• Implement and manage final-release vendor payment processes, ensuring accuracy and timeliness.
• Partner with CVPS staff and Member Company finance and accounting teams to streamline permissions and workflows.
• Analyze vendor history, compliance, and payment trends to identify revenue and efficiency opportunities.
• Coordinate tax preparation services for TCC Member Company clients in collaboration with internal and external tax teams.
• Ensure compliance with federal and state regulations.
• Oversee documentation gathering and client communications related to tax preparation.
• Serve as a point of escalation for tax-related questions and issues.
• Develop and execute strategies to deliver monthly recurring exterminating services to existing clients.
• Partner with Member Company teams to create targeted messaging and campaigns.
• Manage ongoing client relationships and service adoption with support from offshore resources.
• Conduct regular check-ins and feedback sessions with Member Company Presidents to reinforce program value and adoption.
• Utilize data analytics tools to track sales performance, client satisfaction, and operational efficiency.
• Monitor and report on key performance indicators (KPIs) across all cross-sell initiatives.
• Prepare clear, actionable reports and recommendations for senior leadership.

Requirements

• Bachelor’s degree in Business, Finance, Marketing, or a related field (or equivalent experience)
• 7+ years of experience in business development, revenue growth, or cross-sell initiatives
• Proven experience working across multiple service lines or product offerings
• Strong analytical skills with the ability to translate data into actionable insights
• Exceptional relationship-building and communication skills
• Experience managing complex initiatives across multiple stakeholders and teams
• Comfortable addressing and resolving frequent client escalations
• Experience in property management, real estate services, or professional services is strongly preferred

Benefits

• Base compensation: $125,000–$150,000
• Monthly cell phone stipend
• Flexible hybrid work schedule
• Medical, Dental, and Vision insurance
• 401(k) with company match
• Short-term and long-term disability (company-paid)