Establish, document, and maintain the foundational operational processes, systems, and tools that leverage technology and enable the seamless execution of brand strategies
Act as the operational command center, aligning cross-functional priorities and leading integrated project management across Marketing, Access, and Sales to ensure strategic alignment and flawless execution
Streamline workflows, documentation, and marketing asset storage to improve operational efficiency, minimize manual efforts, and ensure consistent delivery across the organization
Own the full lifecycle of budget strategy and stewardship—partnering with marketing leadership and finance to proactively shape spend decisions and manage forecast updates, tracking, reallocations, accruals, and variance reporting
Oversee the end-to-end contract management process for Brand Marketing and Access Communications
Ensure the infrastructure is in place to support compliant, well-executed speaker programs that align with brand objectives
Drive budget planning and support execution of national conferences and congresses in collaboration with Sales, COMEX, Access and Medical teams
Establish and document effective ways of working that ensure timely inventory management

Bachelor’s degree or equivalent in marketing or communications-related field
4+ years of experience in Marketing Operations and tactical execution in the pharma/biotech industry; creative agency and/or project management experience will be considered
Experience with specialty brands and buy and bill fulfillment preferred
Experience successfully and independently managing multiple external vendors and leading speaker program operations
Comprehensive experience in meetings management, sourcing, and procurement
Strong ability to partner across functions and build successful relationships with functional leaders
Proven ability to successfully work and deliver in a dynamic, agile, and fast-paced environment
Excellent interpersonal, planning, and presentation skills with a demonstrated ability to successfully manage multiple projects
Highly analytical with strong critical thinking skills and ability to interpret data from multiple sources
Experience with Veeva PromoMats and Veeva Vault
Fluent in use of Microsoft Office suite (e.g., Excel, Access, Word and PowerPoint)

Long-Term Incentive Plan (cash plan) of 20% base salary
Annual performance bonus target of 20% base salary (subject to meeting plan requirements)
Comprehensive health benefits (employer funded)
Unlimited vacation time
401k plan (subject to change or modification from time to time)

Senior Manager / Associate Director, Marketing Operations

Key skills